Overall Satisfaction with HubSpot Sales
Hubspot Sales is used across the organization here at Appcues. It is a really great tool because not only does it serve our sales team with opportunity and contact tracking, but it also provides a tightly knit back-end for our marketing activities, landing pages etc. I've now used the tool for over 2 years at two different companies and it just keeps getting better. Unlike Salesforce, Hubspot has built a lot of third party tools right into the CRM itself, like a calendar tool, sequencing for emailing outbound, and many more features. They are constantly improving the product and I'm really excited to see where it goes!
- Contact management
- Deal organization
- Emails (it is HubSpot at the end of the day!)
- "Meetings" which is just a feature like Calendly that provides a calendar link to your clients to book times
- I would like to see more statistics (if possible) on my emails.
- More deal analytics. Right now it tracks well along my process but where are my deals spending the longest time in stages? How can I better tell which deals are going to close?
- More consistent link tracking, sometimes it does not register that a user clicked the link in my email.
- Email sequences save time reaching out to prospects and automate my follow-up. Saving time, and keeping the consistency of communication to customers.
- We don't have to pay for multiple third party tools because HubSpot has built so many into one platform.
- It gives us tons of analytics on how to improve our website conversion rates.
Most CRMs offer the basic "address book" with the ability to layer on other products. HubSpot has all of this under one hood. There are a lot of similarities between CRM tools, I have just personally found HubSpots to be the easiest to use