Can't beat it for free
February 05, 2020

Can't beat it for free

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot Sales

HubSpot Sales is only being utilized by our customer service and sales departments to share information as related to clients with multiple contact representatives.
  • Easily integrated with Microsoft programs we already used.
  • Provides easy access for customer communication to upper management.
  • Email "read" notifications just stopped working, this was my favorite feature.
  • Some email communication does not carry over, and we've been unable to determine why.
  • Easy access to customer communications between our customer care and sales teams.
  • There has been some productivity confusion/concern due to lack of proper communication carryover.
The free version is easier to use and offers more than programs we have paid for in the past.
I will always recommend the free service to smaller companies or affiliates. The paid services would not appeal to smaller businesses, so, I would not likely recommend it.