Item: Hubstaff
Rating: 8
Author: Verified User

Overall Satisfaction with Hubstaff

Use Cases and Deployment Scope

At my organization, Hubstaff is used by various contractors across different firms to help more efficiently track their productivity and workflow. Most full-time employees use in-house solutions to this, but out-sourced employees very often use Hubstaff.

Pros and Cons

Pros

Workflow management - Hubstaff makes it super easy to track your workflow and make changes. With an easy to use UI, this whole process is streamlined as a result of increased organization.
Time tracking - With Hubstaff, users don't have to take the time to enter when they start and stop working manually. Hubstaff tracks this automatically with great accuracy, so the user doesn't have to worry about mistakes or to take the extra time to do it themselves.

Cons

Price - Hubstaff is more expensive than some other competitors. There are some advantages to it, but the price is still always a factor.
Project dashboard - Hubstadd lacks here because it doesn't have this feature at all. It's not required, but it does make things nicer to look at.

Return on Investment

Reliable payroll
Ability to monitor company internet usage

Alternatives Considered

TimeCamp, Workpuls, DeskTime and Time Doctor

Hubstaff seemed best suited for large companies with many in-house employees, as well as many outsourced. Their customer service had excellent reviews, and our experiences have matched that. It's very easy to use the application, and it's payroll tracking features seemed the most well built.

Support Rating

We haven't needed support too much, but any time we've reached out with a question, they've been very prompt to answer and very helpful in their responses.

Key Insights

Do you think Hubstaff delivers good value for the price?

Yes

Are you happy with Hubstaff's feature set?

Yes

Did Hubstaff live up to sales and marketing promises?

Yes

Did implementation of Hubstaff go as expected?

Yes

Would you buy Hubstaff again?

Yes

Other Software Used

TimeCamp, Time Doctor, DeskTime

Likelihood to Recommend

Hubstaff is perfectly suited for budget planning, workflow management, time tracking, and internet monitoring. It's excellent anywhere from large companies down to individual freelancers. An instance where Hubstaff might not be the best is if you value having a project dashboard, to-do lists, or tags.

Comments

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