Saving A Lot of Time
August 22, 2023

Saving A Lot of Time

Mehmet Emin Orhan | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with IBM Robotic Process Automation

I have 3 restaurants and when it's the season or the weekend handling the reservations is a mundane task and I do not want to spare a headcount for this job, my people have other things to do, I am using IBM RPA to function and help a chatbot where I can get the most benefits regarding the reservations.

Pros

  • Instant Messaging
  • Text Comprehension
  • Language Competency

Cons

  • Better Competency
  • More Languages
  • Abbrevations - Popular
  • Decrease in headcount (1300 Pounds/monthly)
  • Increase in response time - consumer satisfaction
  • Increase in Google Maps reviews in terms of fast information
I did not consider any other RPA products.

Do you think IBM Robotic Process Automation delivers good value for the price?

Yes

Are you happy with IBM Robotic Process Automation's feature set?

Yes

Did IBM Robotic Process Automation live up to sales and marketing promises?

Yes

Did implementation of IBM Robotic Process Automation go as expected?

Yes

Would you buy IBM Robotic Process Automation again?

Yes

Providing constant and not so much changed information is the area where we employ IBM Robotic Process Automation. It provides all the necessary information, we seeded before and satisfy the consumer needs 24/7 and I suppose its accuracy is quite high when it's compared to the density of manual work.

Comments

More Reviews of IBM Robotic Process Automation

  1. Home
  2. Robotic Process Automation (RPA) Tools
  3. IBM Robotic Process Automation Reviews
  4. User Review of IBM Robotic Process Automation