Overall Satisfaction with IBM Robotic Process Automation
We are working with dealers (# is more than two thousand) and all the purchasing that comes from them adds up to at least a million to a year. When we start to work with IIBM Robotic Process Automation, we have defined first basic movements and then advanced movements to act in certain situations. Right now, it eases the manual work a lot.
- Invoice Filtering
- Purchase Order (PO) creation
- Sales Inventory Checks
- Local language support (Turkish, Hindi, Malay characters)
- Semantic analysis
- Local Currency Support
- 23% decrease in man hours
- 11% decrease in duplicate orders
- 5% decrease in missing inventory items
Because we are using enterprise chat platforms thats why it's almost impossible to connect with Skype Enterprise and/or Microsoft Teams to IBM Robotic Process Automation, it requires a lot of due diligence from corporate side to integrate IBM RPA, we currently do not have it. I suppose we won't be having it any time soon.
If you're getting a million white goods orders per year and if all of them gets through a single department, the time needed is massive. For out best estimates, IBM Robotic Process Automation started to decrease the time alotted 5% at the end of first month, it was almost 10% after the first quarter, right now we are estimating almost 15% decrease in time spent when we reach a year.
The decision generally and most obviously falls behind the PO deparment however I did use IBM Watson before that's why I have likened the IBM products and also when we alongside with the procurement department compare it to UiPath, IBM sounded more enterprise friendly and the decision went through to IBM Robotic Process Automation.
Do you think IBM Robotic Process Automation delivers good value for the price?
Yes
Are you happy with IBM Robotic Process Automation's feature set?
Yes
Did IBM Robotic Process Automation live up to sales and marketing promises?
Yes
Did implementation of IBM Robotic Process Automation go as expected?
Yes
Would you buy IBM Robotic Process Automation again?
Yes