Insightly - simple to use
August 23, 2016

Insightly - simple to use

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Free

Modules Used

  • Insightly iOS / Android Mobile App

Overall Satisfaction with Insightly

I love Insightly - it is incredibly simple and easy to use, and makes setting tasks and storing information very simple. Other members of staff are not very technologically confident, but even they have found it easy!

As we do not have sales leads as such, as probably aren't using it the same way a lot of other companies do, but have found it invaluable for keeping records of contacting suppliers and in dealing with our PR outreach.
  • Simple to use
  • Great for setting tasks and reminder
  • I love the way it syncs and brings up information about a company automatically once you enter their website on the system
  • I'd like to see ways of filtering the organisations when searching.
  • I don't really have any further improvements - I'm still getting to know all of Insightly's functions.
  • Improved efficiency
A lot of our information was previously held in various spreadsheets and documents on Dropbox, which wasn't a particularly efficient way of working. Or even worse, the information would not be recorded at all! By centralising everything on Insightly it means any members of staff can access this information at any time, and we know when and by whom the information as uploaded, which makes it much easier to keep track of.
Insightly had a much easier user interface, and also better functionality. The only downside is with Really Simple Systems I could have had all three members of staff on the free system, whereas with insightly only two of us can use it - we don't really feel for the amount we use it it would be worth paying the subscription (we are only three members of staff), but this does mean we are missing out on really benefitting from all functions.
Insightly is great for keeping tab of email conversations with suppliers - much easier than searching through Outlook.

It is also very good for setting colleagues tasks and reminders.

Insightly Feature Ratings

Customer data management / contact management
9
Workflow management
Not Rated
Opportunity management
Not Rated
Integration with email client (e.g., Outlook or Gmail)
9
Interaction tracking
Not Rated
Lead management
Not Rated
Email marketing
Not Rated
Task management
8
Billing and invoicing management
Not Rated
Reporting
Not Rated
Forecasting
Not Rated
Pipeline visualization
Not Rated
Customizable reports
Not Rated
Custom fields
7
API for custom integration
Not Rated
Single sign-on capability
8
Not Rated
Social engagement
Not Rated
Mobile access
6