Overall Satisfaction with Intercom
We use Intercom to be able to keep track of every communication with our clients and be more efficient by being able to share the communications with the team. We link every step with other programs to get more out of it. If we don't use it we lose track of possibly the client.
- keep track of every comunications
- keep the team informe
- be able to share the comunications of our clients with team
- add new recipients in the emails
- search sometimes is hard
- a chat for the team members
- Great customer satisfaction
- We reduce responde and resolution times
- Faster customer onboarding
Intercom is linked with other programs and the result is 100% good.
PERFECT! the team did a great job connecting them.
Do you think Intercom delivers good value for the price?
Yes
Are you happy with Intercom's feature set?
Yes
Did Intercom live up to sales and marketing promises?
Yes
Did implementation of Intercom go as expected?
Yes
Would you buy Intercom again?
Yes