isolved solves the problem
Updated April 26, 2022
isolved solves the problem
Score 9 out of 10
Vetted Review
Verified User
Software Version
iSolved (modern)
Modules Used
- Payroll
- Human Resources
- Benefits Enrollment
- Time and Attendance
- Hire
- Compliance
- Data Integration & Audit
- Premium Reporting
Overall Satisfaction with isolved
We use it for payroll, reporting, tracking benefits, hiring, personnel files, and this fall we will be using the open enrollment feature. This product solves the problem of needing a streamed lined service to handle all things HR.
- Payroll
- Employee Information
- Benefits
- Customer Service
- Certain features
- Reporting
- Payroll
- benefit tracking
- employee information
- It has made running payroll easy and efficient, don't need to spend a lot of hours working on it
- It has streamlined the onboarding process and has made it quicker and more organized to onboard employees
- Customer service has been a negative impact. It feels that a lot of the reps are not properly trained, can't answer questions or gives inconsistent answers. Our HR and Admin have to spend a lot of time on the phone with reps and that takes us away from completing other work.
They are fairly equal in how they perform and how well they are organized. Each one has their pros and cons. I would be fine using either isolved or Workday.
Do you think isolved delivers good value for the price?
Yes
Are you happy with isolved's feature set?
Yes
Did isolved live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of isolved go as expected?
Yes
Would you buy isolved again?
Yes