Intuitive and Highly Customizable - Best Value for Small to Med Sized Companies
November 22, 2017
Intuitive and Highly Customizable - Best Value for Small to Med Sized Companies
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with JazzHR
My company provides a range of talent acquisition consulting services, including helping clients with the selection and implementation of ATS systems. Most of our clients are seeking an ATS system that is easy to use, suitable for small to medium-sized companies, provides a central place to manage and maintain job ads (both postings on external sites as well as their careers page), interview process workflow (and automation where possible), feedback capture and discussion, scheduling, and integration with third-party onboarding systems. As a secondary need, they also want to build up a repository of qualified applicants for roles for which they are often hiring.
- User Friendly - Jazz is extremely easy to navigate and intuitive when it comes to it's use.
- Customization - Jazz is highly customizable, and allows you to setup custom processes and communications with ease. I've rarely had to consult with the help feature in order to get things setup the way I want them.
- Jobs Posted Immediately - Jazz gets your Job Description out onto multiple sites as soon as you publish it. It also updates in real time, without having to manage a handful of passwords to varying job sites.
- MS Integration - Jazz, as well as a lot of their competitors, have not figured out how to integrate with Microsoft calendars, despite what the sales rep may tell you. Google calendars are easy enough, but depending on your setup, you may want to negotiate an exit clause into your contract. Scheduling automation is one of the biggest time savers and ATS can provide, so don't settle on that issue.
- Initial Setup - Even with an intuitive interface, the initial setup can be a hassle, requiring you to chase down busy people and get them to accept the invitations they sent. It may also take a while to get each job setup in such a way as to be a time saver for your hiring managers. Once you get it down though, it's worth every penny.
- Moving Between Categories - Sometimes the way the system moves from Jobs to Candidates, or from one job to another with the same candidate, just doesn't make sense to me. All ATS systems have this problem, but it seems like a development problem, not a user one.
- Time saved from busy hiring manager's schedules is priceless!
- Hiring team able to progress more quickly through the hiring process without as much back and forth over email or in person meetings. Great collaboration tool.
- Metrics have allowed recruiting team to see where their efforts are bearing fruit, and where they are not.
Compared with these products, Jazz shines when it comes to it's intuitive interface and ease of customization. Hands down the easiest to setup. Lever and Jobvite handle MS calendars better. Jobvite handles tools to handle high volume, but at a severe cost to usability. Greenhouse feels like a sibling to Jazz, just with more features and a little less usability.