Jira in our workplace
December 13, 2019
Jira in our workplace
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Jira Service Desk
Jira is used in our organization by all of our teams to have effective communication whenever we need assistance with technical issues. It is very easy to use and it has a very friendly interface. Bug reporting is surprisingly simple and effective. The workflow is amazing, customization is a huge plus since it adapts to our company needs. You can also use it for personal tasks since the gadget "Time Sheet" is amazingly effective and provides a good and detailed track of your tasks.
- Bug Reporting is detailed and useful, easy to report and easy to keep track.
- Integration with other apps for a better workflow.
- Too many open requests can make the tool work slow.
- You will need to invest some time to know every feature and to master the use of it.
- Better workflow.
- Effective bug reporting tool.
Do you think Jira Service Management delivers good value for the price?
Yes
Are you happy with Jira Service Management's feature set?
Yes
Did Jira Service Management live up to sales and marketing promises?
Yes
Did implementation of Jira Service Management go as expected?
Yes
Would you buy Jira Service Management again?
Yes