GoToConnect Hosted VoIP makes voice Implementation plug & play for your environment!
February 06, 2019

GoToConnect Hosted VoIP makes voice Implementation plug & play for your environment!

Ellen DiGiacomo | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with GoToConnect (formerly Jive)

We use GoToConnect Hosted VoIP in our home office location which currently has about 20 users. I also recommended and installed it at another school with about 35 users.
  • Easy to Implement, plug & play.
  • Easy to manage in the Portal.
  • Good quality.
  • Unified Messaging.
  • Portal Management could be more user-friendly.
  • Auto Attendant Menu could be more user-friendly.
  • Basically, it costs us a lot less now for monthly service in our Home Office and it was very easy to move our location from one office to another.
We used TPx's VoIP at our schools which is the hosted UcX service. It is really good quality, easy to implement but more complex to manage than GoToConnect VoIP.
GoToConnect Hosted VoIP is suited for organizations that already have a good network infrastructure and want to implement an easy to use voice system. It really is plug & play after GoToConnect has configured all the devices.

GoTo Connect Feature Ratings

Hosted PBX
10
Multi-level Interactive Voice Response (IVR)
7
User templates
7
Call reports
Not Rated
Directory of employee names
10
Answering rules
Not Rated
Call recording
10
Call park
Not Rated
Call screening
Not Rated
Message alerts
10
Video conferencing
Not Rated
Audio conferencing
Not Rated
Not Rated
Mobile app for iOS
Not Rated
Mobile app for Android
Not Rated