A bit of a learning curve but we'll worth it
February 05, 2020
A bit of a learning curve but we'll worth it
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Jive Hosted VoIP
GoToConnect Hosted VoIP is currently being used at Great Basin Tax and allows me to have professional PBX style customer experience for an affordable price. They gave me a two-line phone and cloud PBX, and I've used the cell phone app multiple times. I believe in a great customer experience. The PBX front end gives me a professional look, and the app allows me to answer calls on the go. Great!
- Custom call routing
- Cell phone app
- Virtual fax
- GoToMeeting video conferencing
- When you dial a number in the GoToConnect for Windows console Is like to have the option to transfer it to my desk phone.
- Figuring out where to go to accomplish a task can be intimidating. It took me an hour to figure out where to go to override my phone schedule. The ability to override the office hours schedule on the fly when you're expecting a call off-hours would be best. A star or pound code would do it.
- It allows me to control calls during off hours.
- Provides me with the video conferencing I need for virtual long distance clients.