New User, but customer support is supremely helpful
Updated March 17, 2020
New User, but customer support is supremely helpful
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with GoToConnect (formerly Jive)
The entire organization uses it, it addresses long distance issues.
- Connectivity
- Quality
- Support communication
- User interface could be better
- Phone support could be wider, maybe?
- Sometimes provisioning phones is painful, more of an industry issue.
- Has been helpful with recruiting.
- Can change area codes when needed in the recruitment process to help pick up rates.
- Really helpful support to clear up issues.