Jotform: powerful platform for a penny
October 27, 2021

Jotform: powerful platform for a penny

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Jotform

We have an enterprise subscription to allow us to use without limits and enjoy the support when it is required. I believe they should sell it differently because currently, it appears their demos are for IT folks but IT folks do not watch these videos. It comes with fantastic hosting plan rich reporting functionality and it is very easy to use and it is very reliable. We were not able to use Google products because it was for us, we use Apple or Adobe Nate as, however, Jotform offers exactly what nobody else does: highly customizable solution for your needs

Pros

  • Jotform payments are fantastic because they charge 0.0
  • Jotform forms just work without any quirks
  • Jotform is the first product to answer all our needs on budget

Cons

  • Jotform anywhere is unclear
  • Jotform appearance is a bit dated
  • Jotform could do better by showing more complex situations
  • We were looking for 2 IT developers, but Enterprise support by JotForm is free
  • jotForm do not undertake development for customers but It would be very useful
  • JotForm comes naked without predefined functionality and three of us during the first setup the letterhead template and enjoyed t because there are so many registration forms templates that it is quicker to set up From’s crotch vs tuning up an existing template.
As powerful, but without price tag and blah blah blah free

Do you think Jotform delivers good value for the price?

Yes

Are you happy with Jotform's feature set?

Yes

Did Jotform live up to sales and marketing promises?

Yes

Did implementation of Jotform go as expected?

Yes

Would you buy Jotform again?

Yes

It is intuitive to start with and there are plenty of good examples to follow. This is important because you do not feel pressured to do yourself but you can always benefit from others’ experience
They are all right
Jotform is an excellent alternate to emails and chats: while it is clearly more formal vs communication in chat, it is fine because it is less formal than emails and you can ask questions you would not ask over email. We set up to allow unlimited editions and corrections internally and, therefore, I can read the blog posts, provide feedback informally and publish as soon as I am happy. I cannot do the website yet

Jotform Feature Ratings

Survey templates
10
Themes
6
Custom logo/branding
3
Changes to live survey
10
Question design help
10
Multiple question types
10
Survey logic flexibility
10
Response tracking
10
Data export
10
Standard reports
4
Custom reports
10
Analytics
9
Vendor-offered crowdsourcing
1
Respondent restrictions
7
Access controls
10
Compliance
10

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