Item: Jotform
Rating: 10
Author: Jagir Reehal

Overall Satisfaction with Jotform

Use Cases and Deployment Scope

At the start of my therapy career, I tried several ways of collecting client intake data including fillable pdf forms, Google Forms, word documents etc. None of them gave me what I needed. Then a friend sent me a Jotform form. I cloned the form and have been using Jotform ever since. Jotform gives me all the functionality I need and then some and the ability to electronically sign. It is so easy to use and meets my needs perfectly, enabling me to quickly craft any form that I need. Also, when I am ready to scale, I know that Jotform will be able to scale with my business.

Pros and Cons

Pros

I love that I can get a clients SUDS score for multiple symptoms in a single 2 dimensional grid in which the clients can simply click buttons instead of having to write.
I also love the flexibility of the clone feature. It makes it so easy to create variations of a design.
I love the electronic signature feature. This allows me to keep everything in one place instead of using multiple discrete documents.
Supremely easy to use and I have already recommended it to several non-techie therapy colleagues and they love it too.

Cons

Honestly, it meets all my needs so I have little to say here. If you're talking bells and whistles, maybe a degree of animation might be in making the form more eye-catching.
Thinking about it, maybe I don't know how to use it properly but it would be nice to link one form to another for "filing" purposes. For example I have a client, after the first session, I have a bunch of data. I would like to send a form to the client after a week and the be able to attach that reply and all subsequent updates to the original submission.

Return on Investment

I don't have numbers but it has saved me time and effort when gathering client information
The time and effort to create a new form is minimal. For example, for a new type of client, I cloned an existing form, modified the clone, and published it within an hour!

Usability

1) Drag and drop makes it easy to re-order files. 2) the number of elements makes it flexible and easy to build a form that meets my requirements 3) The paint function makes it easy to tweak parts of the form it is that flexible.

Overall it is [...] good product.

Alternatives Considered

Google Forms, Easy PDF and Microsoft 365

Jotform beats them all in terms of ease of use, flexibility of designs and ease of use

Key Insights

Do you think Jotform delivers good value for the price?

Yes

Are you happy with Jotform's feature set?

Yes

Did Jotform live up to sales and marketing promises?

Yes

Did implementation of Jotform go as expected?

Yes

Would you buy Jotform again?

Yes

Other Software Used

Microsoft 365, ChatGPT, Anthropic Claude

Likelihood to Recommend

I use it to a) collect client data b) collecting updates on how clients feel and it works really well.

I don't know if there is a way to link multiple forms and status updates to the original form so that all the data pertaining to a single case are all in availiable at the click of a button.

Jotform Feature Ratings

Comments

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Marijoy A
commented a year ago
Hi Jagir, Thanks for sharing your experience. We’re thrilled to hear that our platform has been the perfect solution for your needs and that its features and ease of use have made your workflow smoother. We understand that you want to add some animation to your form, I suggest checking our Animated Heading widget at https://www.jotform.com/widgets/animated-heading. It's perfect for adding an animated banner to your form. We also have some animated themes that you can use at https://www.jotform.com/theme-store/collection/animated. About your comment on linking data of multiple forms, connecting other forms within your account in Jotform Tables is possible so you can manage submission data from multiple forms in one place. For more details, check out our guide at https://www.jotform.com/help/1002-how-to-get-data-from-other-forms-in-jotform-tables/. Additionally, the Combine Submissions app will allow you to combine submission data from multiple forms, generate a CSV file of all the information, and download the file to manage form data on other platforms. You can check this at https://combine.jotform.io/. If you have any questions, feel free to reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

I highly recommend Jotform