Isaac's Review.
April 15, 2016

Isaac's Review.

Isaac Beyda | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Kaseya Virtual System Administrator (VSA)

Our company uses Kaseya VSA mostly throughout the entire company to remote access PCs and servers. It addresses problems where users are having issues doing certain things, then we can remote into their PCs and fix that for them. Also, when we need to do maintenance on servers, we can use this tool for that.

Pros

  • Agent Procedure Scripts.
  • Pushing out Anti Virus and Anti Malware.
  • Remote Controlling PC's and Servers.

Cons

  • Better Support for Remote Access (less disconnections).
  • Support for Live Connect through Google Chrome.
  • Good Support.
  • Quick Support.
Kaseya gives you the capability of doing multiple things within one system. Other systems for example LogMeIn has great remote control but that is the only thing it provides. Kaseya lets you do a numerous amount of things through it and they just keep adding to it. I love Kaseya.
Kaseya VSA is well suited with the fact that you can push out anti virus, anti malware, or even scripts to a number of machines and not just one at a time. It is less appropriate, where I occasionally get thrown off of a remote session with a user.

Comments

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