KiSSFLOW offers great process management.
October 12, 2019
KiSSFLOW offers great process management.
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with KiSSFLOW
It is mainly used to launch/activate new products, a process that touches most departments. It helps keep track of all the steps required to be completed by different individuals across the organization in order for us to be ready to sell a product.
- I appreciate the automatic email notifications when it is your turn to complete a task. This keeps everyone on track.
- I appreciate being able to "reassign" a task as well--leaving flexibility for some folks to cover for others when needed.
- I appreciate the personal check-ins from our rep, asking how things are going. That makes me feel like someone is paying attention and wants me to be happy with the product.
- I would like to see the option of having two different people assigned to a task, and whoever gets to it first can accomplish it instead of an administrator having to reassign in some cases.
- It would be nice if a comprehensive record (spreadsheet?) could be kept, capturing and codifying the data input into KiSSFLOW forms along each sequence of tasks.
- Kissflow has helped us keep careful records of costs and pricing for various products, which indirectly impacts our margin.
- Our owner had trouble with the phone app, so ultimately we stopped using Kissflow for purchase requests. There is some lost potential there.
The process mapping allowed by KiSSFLOW, combined with automatic task assignments by email, made Kissflow the winner for task management. We still use Basecamp for other project management.
Do you think Kissflow delivers good value for the price?
Yes
Are you happy with Kissflow's feature set?
Yes
Did Kissflow live up to sales and marketing promises?
Yes
Did implementation of Kissflow go as expected?
Yes
Would you buy Kissflow again?
Yes