KiSSFLOW offers great process management.
Jennifer Yeatts | TrustRadius Reviewer
October 12, 2019

KiSSFLOW offers great process management.

Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with KiSSFLOW

It is mainly used to launch/activate new products, a process that touches most departments. It helps keep track of all the steps required to be completed by different individuals across the organization in order for us to be ready to sell a product.
  • I appreciate the automatic email notifications when it is your turn to complete a task. This keeps everyone on track.
  • I appreciate being able to "reassign" a task as well--leaving flexibility for some folks to cover for others when needed.
  • I appreciate the personal check-ins from our rep, asking how things are going. That makes me feel like someone is paying attention and wants me to be happy with the product.
  • I would like to see the option of having two different people assigned to a task, and whoever gets to it first can accomplish it instead of an administrator having to reassign in some cases.
  • It would be nice if a comprehensive record (spreadsheet?) could be kept, capturing and codifying the data input into KiSSFLOW forms along each sequence of tasks.
  • Kissflow has helped us keep careful records of costs and pricing for various products, which indirectly impacts our margin.
  • Our owner had trouble with the phone app, so ultimately we stopped using Kissflow for purchase requests. There is some lost potential there.
The process mapping allowed by KiSSFLOW, combined with automatic task assignments by email, made Kissflow the winner for task management. We still use Basecamp for other project management.
Great accessibility of our rep and regular check-ins.

Do you think KiSSFLOW delivers good value for the price?

Yes

Are you happy with KiSSFLOW's feature set?

Yes

Did KiSSFLOW live up to sales and marketing promises?

Yes

Did implementation of KiSSFLOW go as expected?

Yes

Would you buy KiSSFLOW again?

Yes

We use KiSSFLOW for purchase requests and product launches, and it works well for those things. We have not fully explored all the other applications KiSSFLOW might help with.

KiSSFLOW Feature Ratings

Process designer
7
Business rules engine
Not Rated
SOA support
Not Rated
Process player
Not Rated
Form builder
9
Model execution
Not Rated
Dashboards
8
Standard reports
Not Rated
Custom reports
Not Rated
Content management
6