KnowBe4 - Great Content and Easy Management
October 18, 2021

KnowBe4 - Great Content and Easy Management

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with KnowBe4 Security Awareness Training

We use the platform to implement security awareness training across our whole organization. This includes educational training modules and phishing simulations. It addresses the problem of filling in knowledge gaps for email security best practices.
  • Phishing simulation management is easy to set up and manage even for a large organization.
  • Educational training management is also easy to set up and manage for a large organization.
  • Data tracking on education campaigns and phishing campaigns.
  • The wording on assessment questions is often times confusing and not clear.
  • There is no ability to customize the assessments.
  • Tracking on user interaction with attachments in simulated phishing campaigns is limited.
  • More users implement email security practices such as link hovering and address inspection.
  • Less users are getting phished when compared to previous years.
It honestly just came down to the breadth of content. KnowBe4 just has more content than its competitors.

Do you think KnowBe4 Security Awareness Training delivers good value for the price?

Yes

Are you happy with KnowBe4 Security Awareness Training's feature set?

Yes

Did KnowBe4 Security Awareness Training live up to sales and marketing promises?

Yes

Did implementation of KnowBe4 Security Awareness Training go as expected?

Yes

Would you buy KnowBe4 Security Awareness Training again?

Yes

It is the primary reason we renewed our contract.
We integrate with our Active Directory.
Metrics on phishing campaigns are the most important to our leadership. Specifically, what percentage of users are clicking on links. Who are those users? Of those users, how many end up entering credentials?
I think it is well suited for large organizations that need to efficiently implement a training program without a lot of overhead. It is also useful for organizations in which leadership likes to have reported on everything (there are many built-in ready-to-go reports within KnowBe4).