Crispy review.
Updated January 03, 2023

Crispy review.

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Software Version

Other

Modules Used

  • KnowBe4 Training Modules (e.g. Common Threats, Creating Strong Passwords, GDPR, etc.)
  • KnowBe4 Training Micro-modules (e.g. Captain Awareness, Credit Card Security, etc.)

Overall Satisfaction with KnowBe4 Security Awareness Training

We use it to inform our users. This is company-wide to educate our users on cyber security. Ever since using this, we noticed that there had been fewer people clicking on suspicious emails, which gives IT some breathing room since there are fewer incident responses from using this product.

Pros

  • Keeps users engaged with the short videos.
  • Educates users on dangers of the security.
  • User friendly UI.

Cons

  • Website bugs out sometimes with the videos.
  • Not all users get notifications for the videos.
  • Easier implementation.
  • More people have been phishing emails.
  • Less people have been clicking on suspicious links.
  • People are more cautious.
KnowBe4 is a nice utility to have to train users on security factors that can risk them. Another security tool we use is Sophos, that's more of an anti-virus tool that also gives us information on what possible threat actors are out in our environment, which is kind of hard to compare to KnowBe4.

Do you think KnowBe4 Security Awareness Training delivers good value for the price?

Not sure

Are you happy with KnowBe4 Security Awareness Training's feature set?

Yes

Did KnowBe4 Security Awareness Training live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of KnowBe4 Security Awareness Training go as expected?

I wasn't involved with the implementation phase

Would you buy KnowBe4 Security Awareness Training again?

Yes

This was our first training security program, but I think this went very well. I feel this made out users more vigilant and careful when completing tasks on the internet. We like how this program makes them second guess their decisions to make sure they stay safe on the internet.
N/A - I don't have access to this.
Seeing our organization more secure from a user standpoint. If we could see graphs and other statistics of improvement, that would be ideal. Like a line graph of suspicious emails clicked from the start of the program to the present day. Something we can show to the higher-ups to know this product is worth us using.
It's really easy to understand; the videos are short they keep people engaged. But I feel like some of the coverage is REALLY dumbed down and feels a little corny looking at some of the items that are being shown. It would be nice if the examples used were more mature and serious versus something a child might learn in class.

KnowBe4 Security Awareness Training Feature Ratings

Security Awareness Training
7.4
Training Content Library
6
Multilingual Training Content
7
Training Gamification
7
Industry-Specific Security Training
8
Individualized Security Training Plans
7
Phishing Simulations
9
Security Reporting
8
Security
7.0
Role-based user permissions
7
Single sign-on capability
7

Comments

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