You know that your security awareness training will go great with KnowBe4!
October 29, 2022

You know that your security awareness training will go great with KnowBe4!

Francis Vergel de Dios | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Training Access Level III (Diamond)

Modules Used

  • Kevin Mitnick Security Awareness Training
  • KnowBe4 Training Modules (e.g. Common Threats, Creating Strong Passwords, GDPR, etc.)
  • KnowBe4 Training Micro-modules (e.g. Captain Awareness, Credit Card Security, etc.)
  • The Security Awareness Company Content Library
  • Popcorn Training

Overall Satisfaction with KnowBe4 Security Awareness Training

Due to past problems with employees clicking on phishing emails, we do monthly simulated phishing tests to all employees. Employees who fail the phishing tests are automatically enrolled in more KnowBe4 training.
  • Tracking of users who have failed the phishing tests.
  • PhishER easily allows the removal of phishing emails from our email system.
  • Onboarding of new users is very easy.
  • Wide variety of phishing tests and simulations.
  • Wide variety of training modules.
  • I have no recommendations.
  • Our users are more aware of phishing emails and often forward suspect emails for verification.
  • We have added other processes in place to automatically lock down accounts and computers that have potentially been breached.
KnowBe4, by far, has the most complete solution. It has the largest library of simulation emails, as well as training. It is so easy to set up campaigns and automatically have users who fail these campaigns to be added to groups that receive additional training. Those who are set up for training are easily tracked for completion, and reminder emails are sent. For those who do not complete training before the due date, emails can also be generated to their managers.

Do you think KnowBe4 Security Awareness Training delivers good value for the price?

Yes

Are you happy with KnowBe4 Security Awareness Training's feature set?

Yes

Did KnowBe4 Security Awareness Training live up to sales and marketing promises?

Yes

Did implementation of KnowBe4 Security Awareness Training go as expected?

Yes

Would you buy KnowBe4 Security Awareness Training again?

Yes

Since we do monthly phishing simulations, having fresh content available regularly really helps us not have to assign the same training modules over and over again for our users who need additional training. There is always something new that is appropriate.
Newly onboarded users are added to Active Directory groups that automatically sync newly added users to the group into the KnowBe4 portal. Access to the KnowBe4 portal is done through SSO, utilizing these same Active Directory groups.
We look at the dashboard reports often, but the most important report each month is those who have failed the monthly phishing simulations.
KnowBe4 does really well with a regular cadence of phishing tests. There are always new emails (phish of the week, phish of the month, etc.) that are based on currently active phishing emails in the wild. There is also a wide variety of tests that can be targeted to specific departments (HR, finance, etc.), which is great.

KnowBe4 Security Awareness Training Feature Ratings

Training Content Library
10
Multilingual Training Content
10
Training Gamification
10
Industry-Specific Security Training
10
Individualized Security Training Plans
10
Phishing Simulations
10
Security Reporting
10
Integration with Security Tech Stack
2
Role-based user permissions
10
Single sign-on capability
10