An admin's perspective
January 18, 2023

An admin's perspective

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Software Version

Training Access Level II (Gold & Platinum)

Modules Used

  • KnowBe4

Overall Satisfaction with KnowBe4 Security Awareness Training

KB4 (as we know it) has become our de-facto training program, helping us to meet our Federal Contract requirements as well offering training to our employees that we don't have the personnel or expertise to address otherwise.
  • Video Presentations
  • Embedded questionnaires
  • Practical solution
  • Gamification didn't meet expectations of Cyber Managment team.
  • GDPR training was reviewed as too complex for average users
  • Training focuses on the phish aspect of the topic, but doesn't offer much in terms of why.
  • Seen by man as too technical, while at the same time technical teams view this as too pedantic, so have n;t been able to strike a balance
  • Met training requirements
  • Reduced training cost by having selective topics.
  • Training seems in pace with the world (as opposed to many who miss the mark)
  • Have been able to tailor training
Was not part of the evaluation process.

Do you think KnowBe4 Security Awareness Training delivers good value for the price?

Yes

Are you happy with KnowBe4 Security Awareness Training's feature set?

Yes

Did KnowBe4 Security Awareness Training live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of KnowBe4 Security Awareness Training go as expected?

Yes

Would you buy KnowBe4 Security Awareness Training again?

Yes

Fresh training is probably the biggest draw.
Daily activity as we learn how to better work with our AD systems
Status reports enrollments, completions, time spent all have become key indicators of the skills and knowledge of our workforce
I think the this is best answered in the prior question. If I were to offer advice, take advantage of the preview feature so that you can get buy-in from the responsible managers / supervisor who are more familiar with the audience .

KnowBe4 Security Awareness Training Feature Ratings

Training Content Library
6
Multilingual Training Content
8
Training Gamification
3
Industry-Specific Security Training
3
Individualized Security Training Plans
5
Phishing Simulations
8
Security Reporting
4
Integration with Security Tech Stack
5
Role-based user permissions
5
Single sign-on capability
3