High Performing Security Awareness Solution
March 26, 2025
High Performing Security Awareness Solution

Score 10 out of 10
Vetted Review
Verified User
Software Version
Training Access Level II (Gold & Platinum)
Modules Used
- The Security Awareness Company
- KnowBe4
- Compliance Plus
Overall Satisfaction with KnowBe4 Security Awareness Training
My company utilizes the KnowBe4 Security Awareness Training solution for awareness training for our end users. This solution helps our end users in identifying phishing type emails or emails that may be malicious. The KnowBe4 Security Awareness Training allows us to easily test all company end users and build benchmarks and trends for reporting purposes.
Pros
- KnowBe4 Security Awareness Training is user friendly
- Reporting is excellent
- Product support is good
Cons
- KnowBe4 Security Awareness Training is expensive
- Though good, testing results could be more granular
- Campaigns could be more customizable
- Positive impacted users stating they are more comfortable in identifying phishing emails.
- Positive impacted users stating what the KnowBe4 Security Awareness Training has helped them identify has assisted them in personal email identification as well.
- Positive impacted users stating they are comfortable with helping others in what to look for with what they have been seeing.
The KnowBe4 Security Awareness Training fresh training content and customizing is a huge plus as it keeps users engaged and not bored and continuing reviewing and looking at the same items or same type of items. Our users also believe the fresh training content is key to their security awareness training.
We bulk imported our user base into the KnowBe4 Security Awareness Training platform. We also created custom groups and added the users to the groups that mirrored our current environment for the easiest possible user management in the KnowBe4 Security Awareness Training platform. This process worked the best for us.
The most important metrics form the KnowBe4 Security Awareness Training solution is information we can get from the click rate. With this information we build benchmarks and trend graphs that are presented to our organizations executive management team for review. We also build a benchmark of an acceptable click rate as well with the data we are able to get out of the KnowBe4 Security Awareness Training reporting options.
We have used both the KnowBe4 Security Awareness Training solution and the Arctic Wolf Managed Security Awareness solution and the KnowBe4 Security Awareness Training is the clear winner. Though the Arctic Wolf Managed Security Awareness solution is a good one, it is simply not the same as the KnowBe4 Security Awareness Training solution and offers much more content and custom options.
Do you think KnowBe4 Security Awareness Training delivers good value for the price?
Yes
Are you happy with KnowBe4 Security Awareness Training's feature set?
Yes
Did KnowBe4 Security Awareness Training live up to sales and marketing promises?
Yes
Did implementation of KnowBe4 Security Awareness Training go as expected?
Yes
Would you buy KnowBe4 Security Awareness Training again?
Yes

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