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The best Secret Keeper that you'll ever meet
April 07, 2019

The best Secret Keeper that you'll ever meet

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with LastPass

LastPass is being used in our organization by our IT Department. Also, we recommend it to our users for personal use during our annual IT security training. We use it in our department to store passwords for our different services and servers that have admin accounts that we need to log into and manage. It helps solve the problem of having to make simple passwords or use the same easy to remember one over and over again.
  • Stores passwords very well in their "vault."
  • Creates very complex passwords for you with some customization options like length, special characters, alphanumeric, etc.
  • Autofills forms very well and are very intuitive.
  • Sharing passwords across user profiles is incredibly convenient.
  • The mobile version sometimes doesn't work. It works most of the time, but I found it's not as dependable as the browser plugin.
  • The most recent update I don't like. The look and feel just doesn't feel right, in my opinion.
  • I also feel like they don't update enough. I change my master password regularly. I feel like they should FORCE you more often to do so.
  • It's free, so the ROI is instant.
  • No more Excel spreadsheets with passwords in them on a shared drive. Security goes way up immediately.
  • Having to remember passwords isn't an issue anymore. Wasting time trying to remember or ask someone what it is is a non-factor as well.
In terms of ease of use and browser support, LastPass blows them away. I switched from RoboForm and boy I wish I did it sooner. LastPass also isn't as intrusive as the others, and you really don't need to "manage" it. It just sits in the background doing its job. Others I looked at needed more interaction, which is what I was trying to avoid.
It scales seamlessly. It just handles work, handles user sharing, and does so with no issues. With LastPass, you don't need a roadmap to make sure it can grow with the company. Also, the need for a secure place to store complex passwords doesn't really evolve. The need, I feel, is the same across business sizes.
There are other options out there that are more complicated to use. If you want your family members to use a security feature like this, then LastPass is the one to recommend. If you have friends who aren't very tech-savvy, this is as straightforward as it gets. Works well and is very easy to get used to. A professional scenario is the one we use it for. You can share passwords, and only the ones you want to share, across users. Say an employee leaves-- it's very easy to have LastPass create a very long, complicated new one for you, that you can then reshare.