LeadSpace not the best and not the cheapest but a good idea that needs tweaking
November 02, 2017

LeadSpace not the best and not the cheapest but a good idea that needs tweaking

Rob Morris | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with LeadSpace

Marketing brought it in as our source for leads and we are hopefully using it to define the ideal customer profile. It is supposed to allow us realtime data and identify potential new customers based on our ICP.
  • Salesforce Integration is very strong and works really well to get more leads or contacts
  • Simplicity = simply click a button and it searched pre-approved criteria fro more leads.
  • Volume of leads = has a number of different sources it pulls from so data volume is good.
  • Lead quality = the quality is poor and the number of direct lines is low since their partnership with ZoomInfo ended.
  • Using Ideal customer profile in identification of potential other customers needs to be more accurate
  • Price is very high and contracts are inflexible
  • Since it is real time looking speed is very slow
  • Impact was likely negative as the cost is not as good as the return, but since we had no other tool for data we made it work
ZoomInfo is by far the best quality and highest # of direct phone numbers, Inside View is better for Account info and has great Salesforce integration
Well suited for:
- easily getting leads
- the simplicity of the tool
- predetermined criteria so you don't have to check a bunch of things every time

Not well suited for:
- value as it is rather expensive and has a high minimum
- speed, since it is real time the speed is very slow
- accurate look alike customers based on ideal customer profile