Litmus is a must have if you send frequent emails. If you are an agency, I don't know how you function without it!
April 22, 2022

Litmus is a must have if you send frequent emails. If you are an agency, I don't know how you function without it!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Litmus

I primarily use Litmus previews to QA/QC our email development for dozens of agency clients. Without this tool, it would be very difficult to quickly see how our emails look across all the most populated devices and email clients. I also use Litmus tracking to gather data that email platforms do not collect. Lately, one of those unique pieces of data has been the Apple-privacy impacted opens.
  • Easy to use with dynamically generated test email addresses, quick to render dozens of previews.
  • Amazing aggregate reporting with all the data that email platforms are not providing.
  • It's amazing learning through resources and webinars. I always feel like Litmus is moving forward, never taking an eye off the industry and the technology.
  • I'd like to see the design tools of Litmus be optimized for agencies with dozens of clients. Creating dozens or hundreds of modules and templates for a single client is manageable. But scaling that up to dozens of clients with thousands of modules is not really manageable in the current dashboard.
  • The time saved with Litmus Previews cannot be overstated. We save hundreds of hours per year on email testing with Previews.
  • The ease-of-use of the Litmus platform saves dozens of hours from spinning up new email developers and enables them to simply QA/QC their own work rather than requiring the time of a senior developer to oversee their jobs.
These metrics and reports show us what emails work for which clients and their audiences. They also help us determine mobile and desktop design priority and device and email client priority. We can easily determine if an issue discovered through Litmus Previews is worth the time commitment, saving us headaches and time to completion.
We do not use Litmus Proof because we post proofer feedback to an internal project management system. We will reconsider working Proof into our system because of how great other Litmus features are.

Do you think Litmus delivers good value for the price?

Yes

Are you happy with Litmus's feature set?

Yes

Did Litmus live up to sales and marketing promises?

Yes

Did implementation of Litmus go as expected?

Yes

Would you buy Litmus again?

Yes

If you are building emails outside the scope of your email platform's tested and approved templates, and you send at least one email a week, the value of a Litmus subscription can not be better! If you send one email a month or less or use your email platform's tried and tested templates, Litmus is probably not a necessary expense.

Litmus Feature Ratings

Ability to test dynamic content
Not Rated
Mobile optimization
10
Email deliverability reporting
10
Standard reports
10
Custom reports
Not Rated
URL Validation
10
Link Tracking
10
Spam Testing
10
Email Previews
10