Don't want to work without Litmus!
February 15, 2023

Don't want to work without Litmus!

Yosa Addiss | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Litmus

Our org. uses Litmus for internal and external email reviews. It is an essential part of our proofing and approval process because it allows stakeholders to comment on changes, and continually allows us to version an email without having to replace the link each time. We also use their HTML builder to check our code, and the device previews to check rendering. I love Litmus and it makes our jobs so much easier!

Pros

  • Email approval process
  • Email previews for devices
  • Versioning

Cons

  • The tracking script addition to each email is a bit buggy with our Marketo templates
  • Time saved in the approval process
  • Time saved in previewing and QAing email code
  • Clarity in approval status
Having the tool built in saves development time for our busy teams.
As an agency, Litmus has enabled us to provide a clear, even process for approvals.
Hours are saved in the approval process by having shared links instead of tests going to email addresses.
LItmus is the most flexible, has the better approval tracking process. I haven't needed to use another tool in so many years, that I don't even know what the others do.

Do you think Litmus delivers good value for the price?

Yes

Are you happy with Litmus's feature set?

Yes

Did Litmus live up to sales and marketing promises?

Yes

Did implementation of Litmus go as expected?

Yes

Would you buy Litmus again?

Yes

We work with a lot of stakeholders who do not understand the way email is built. Using Litmus for approvals and versioned change management, they don't need to get repeated proofs in their email accounts in order to show where they would like a change clearly. This makes the digital process with multiple contributors as seamless as possible. It is such a relief to be able to use this tool for our teams.

Litmus Feature Ratings

Ability to test dynamic content
10
Mobile optimization
10
Email deliverability reporting
10
Standard reports
10
URL Validation
10
Link Tracking
10
Spam Testing
10
Email Previews
10

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