Overall Satisfaction with Litmus
Litmus assists us with testing, editing and collaborating email development. Prior to purchasing Litmus we were using Word/XLS docs to highlight edits needed for emails. As an intermediate between brand partners and the developers the Marketing Delivery team was wresting with multiple, individual processes to approve emails. Litmus unified this process in the easiest way possible. "Non Technical" team members were able to pick up the intuitive Proof interface quickly, making training a short call. Also the frictionless registration process for Reviewers makes onboarding easy. The Preview and QA area is a valuable source of feedback for any marketer as it shows exactly how your email renders in multiple email clients as well as advise on subject/preview line viability and link checking. The best part is the Spam Testing function, which provides an exhaustive series of reports on how your email may fall into spam traps and junk folders. Litmus is the best!
- Email proof collaboration
- Spam Testing
- Version control
- Email client rendering
- Link checking
- I wish the email lists were "sticky" when inside folders: I have to click on "display 100" emails to see all my versions and when I go back, I have to click on the display option again.
- The Spam Test email list would be great as a importable data extension
- It would be great to see a single email display multiple versions based on the personalization/dynamic content coded into it. One Proof for a dynamic email but the different versions of content could expand out.
- Litmus has decreased development time by days
- Litmus has given us greater insight into how our clients consume our emails
- Litmus has made our developers accountable for delivering accurate Beta emails
Checking email client rendering within SFMC saves us a step in the deployment process. Any time-saving steps are a benefit when you are creating emails with 5 different brand partners in the mix.
We have not had Litmus long enough to start making decisions based on presented analytics.
Prior to Litmus we used shared docs to comment and edit emails, based on what was delivered to us directly to our inboxes. With multiple dynamic versions we would spend hours on testing. And when we would send that document back to the brand partners we would have to wait for responses again. Proof has unified the collaboration into one spot. And the version control makes it easy to organize edits.
Do you think Litmus delivers good value for the price?
Yes
Are you happy with Litmus's feature set?
Yes
Did Litmus live up to sales and marketing promises?
Yes
Did implementation of Litmus go as expected?
Yes
Would you buy Litmus again?
Yes