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Highly recommend checking out LogicMonitor
December 30, 2020

Highly recommend checking out LogicMonitor

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with LogicMonitor

-Set scans of specific networks to make sure no devices are missed in monitoring
-Lots of granularity when creating new roles for users
-The best support, 24x7 chat support always available
-Able to integrate into our ServiceNow and create / update tickets via API.
-Meraki cloud monitoring (all automated and comes out of the box)
-Calling and texting based on our alert rules (no extra charges, even for int. numbers)
-Dashboard creation
-SNMP monitoring of critical devices (built in downloadable event and datasource from LM repo, you'll find special monitoring for many types of devices)
  • Support
  • Alerting for host downs / critical issues
  • Calling / texting per chain set
  • Flexibility on when hosts goes into overage
  • No phone support, unless gone through chat and scheduled
  • Newer Meraki monitoring eats up too many license
  • Great for alerting
  • Great for being aware
  • Easy to set up and learn / teach
  • SolarWinds Access Rights Manager (ARM)
Much easier to learn and set up initially
Always help with any issues needed
Lots of cloud, some on prem
O365
Meraki

500 devices

multiple states
Very easy to use out of the box
Yes, stopped using solarwinds and added our autosys alerting into [LogicMonitor]
[LogicMonitor] is not a SIEM tool or log aggregator per say, although it can act like it in some ways, more of a very advanced monitoring tool with lots of extra features you don't usually see.

It works great for what its meant to do, and also provides a good amount of extra features (dashboards, regex log matching, log file alerting, anomaly detention and future predicting) that make the product worth it. I love that they are always working to improve it and keep their customers happy.