System and Data safety made easy with Logic Monitor.
May 07, 2025

System and Data safety made easy with Logic Monitor.

Utkarsh Gaur | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with LogicMonitor

LogicMonitor monitors all our company systems and ensures they run smoothly, so we do not encounter sudden issues. It helps me quickly find issues and fix them, which makes it very reliable for my company's systems and me. We also use it to plan for future growth.

Pros

  • Automated alerting.
  • Capacity planning and forecasting.
  • Proactive issue detection.
  • Easy integrations.

Cons

  • Reporting customization.
  • UI complexity.
  • Cloud-native monitoring depth.
  • Less time spent troubleshooting.
  • Improved system reliability and performance.
  • Training curve.
We use a hybrid infrastructure to manage all our systems, as we have around 600 systems, which are monitored by it, including physical servers, network switches, firewalls, and storage systems across two data centers. We are still not using cloud devices, but we are planning to go with cloud systems as well because we have tested them and have found them useful for keeping our company data safe, either on the cloud or in hybrid mode.
Automation has made it easy because so much work is done automatically. If the system has any small issues, they can be handled if we permit them to manage small matters. It also works in the background to provide us with alerts for major issues; if we like, it can monitor everything it can do.
It took about 4 to 5 weeks to set it up initially. Their technical team handled the initial setup, taking care of all the processes and training our employees on it as well. My overall experience has been great until now, as we have been using it since last year and have not faced any major issues with it.
We evaluated Datadog, but it was primarily focused on data-related issues. So we decided to use LogicMonitor because it is excellent and offers so many more things than just data protection. It also keeps our systems safe with an advanced alert system, which is more critical for us. We have been using it for the last two years.

Do you think LogicMonitor delivers good value for the price?

Yes

Are you happy with LogicMonitor's feature set?

Yes

Did LogicMonitor live up to sales and marketing promises?

Yes

Did implementation of LogicMonitor go as expected?

Yes

Would you buy LogicMonitor again?

Yes

I would recommend it to my friends because there was a time when an external hacker attacked our systems. We did not know that because they entered our systems by creating a backdoor. Still, LogicMonitor alerted us about it, showing that external users had breached the system/data, and we could stop them with its help.

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