Reliable and Powerful Monitoring Platform for Complex Infrastructure.
Overall Satisfaction with LogicMonitor
For the last few months, we have been using LogicMonitor in our real production environments. It monitors servers, routers, switches, cloud resources, and even infrastructure such as UPS power without requiring heavy agents. Lightweight collectors pull data from across the entire environment. Different teams, such as NOC and network teams, can use separate dashboards. Real-time monitoring helps detect issues before users notice them.
Pros
- Deep and highly customizable monitoring across many systems.
- Fast, real-time alerts with no noticeable delay.
- Helpful and responsive customer support during onboarding and tuning.
Cons
- The UI can feel clunky and hard to navigate at times.
- The Enterprise level pricing is expensive.
- Saves time by reducing manual monitoring work.
- Acts like a 24/7 NOC without needing extra staff.
- High cost, but value is clear when compared to downtime losses.
- Reduces outages by catching issues early.
Previously, we used multiple monitoring tools to monitor our whole infrastructure, like Cacti, ManageEngine OpManager, and Application Manager. Now, our organization uses LogicMonitor to monitor a hybrid IT environment that includes both on-premises and cloud infrastructure. On-premises monitoring covers physical and virtual servers, network switches, firewalls, storage systems, and supporting infrastructure such as UPS and power devices. These systems are distributed across multiple locations, such as our factories, depots, and remote offices. In the cloud, we monitor cloud-hosted servers and services alongside on-prem systems using lightweight collectors. The setup supports different operational teams with separate dashboards and real-time alerting.
Our cloud migration strategy is phased and risk-based, with workloads migrated gradually over time rather than all at once. Applications are prioritized by business impact, starting with lower-risk workloads and moving to more critical systems. The main business drivers are scalability, improved reliability, and long-term operational efficiency. LogicMonitor supports the migration by providing continuous monitoring during and after each migration phase, helping validate performance, detect issues early, and ensure stability throughout the process.
This has reduced the amount of manual monitoring and troubleshooting work required by our team. Automated discovery and data collection eliminate the need to manually add and maintain devices. Built-in alerting, integrations, and escalation workflows help route issues to the right teams without manual intervention. Overall, automation has improved response time, reduced operational overhead, and made day-to-day monitoring more efficient.
I used OpManager at my organization and Zabbix in my personal lab environment to explore its features and capacity. I have seen Cheaper and simpler monitoring tools exist, but they do not offer the same depth or flexibility. While it's powerful and flexible, I find LogicMonitor more automated and practical for enterprise IT environments.
Do you think LogicMonitor delivers good value for the price?
Yes
Are you happy with LogicMonitor's feature set?
Yes
Did LogicMonitor live up to sales and marketing promises?
Yes
Did implementation of LogicMonitor go as expected?
Yes
Would you buy LogicMonitor again?
Yes


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