LogMeIn to the Rescue!
May 30, 2019

LogMeIn to the Rescue!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with LogMeIn Central

We use LogMeIn Central on a daily basis to support users spread across multiple locations. Our IT department uses it to remotely connect to user machines in order to diagnose issues as well as show users how certain software functions work. It allows us also to get a quick view of up to date Windows and AntiVirus status.
  • Easy
  • Quick
  • Trusted
  • Improved connection time
  • More remote controls
  • Allowing a new chat windows
  • Optimize IT support
  • Improved response times and resolution
  • Improved remote monitoring
It really doesn’t get any easier than seeing the computer name you want, clicking it and logging in.
There have been numerous occasions where logging in and just viewing the dashboard have taken over a minute, leaving us to believe the site was down. This has only been a few times and other than that, it has been rock solid.
This sort of management cannot be beat which is why we plan to stay with LogMeIn for the foreseeable future.
LogMeIn is well suited for any IT department or provider where the users may be spread out among multiple locations. This allows us to troubleshoot more than one issue at a time rather than having to travel onsite and only solve one.

Central Feature Ratings

Screen sharing
File transfer
Instant message
Access to sleeping/powered-off computers
Over-the-Internet remote session
Initiate remote control from mobile
Remote management of servers & workstations
Remote Active Directory® management
Not Rated
Centralized management dashboard
Session record
Not Rated
Not Rated
Monitoring and Alerts
Not Rated
Multi-platform remote control
Not Rated