LogMeIn Rescue is good for that on the fly remote session
September 23, 2021

LogMeIn Rescue is good for that on the fly remote session

Craig Cormier | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with LogMeIn Rescue

While we use LogMeIn Central for most users, we do have people at sister companies that do work for us. For those computers that we don't have on LogMeIn Central, we utilize LogMeIn Rescue. We also use it for users on personal machines or if we have users with new computers that are in a remote environment.
  • Secure access to remote machines
  • Easy for users to connect to support
  • Cost effective
  • If Apple could give better access to mobile support
  • If users could have option to forgo any confirmation screens at the onset of support
  • Give us a way to always connect as long as the user is on the internet
  • Useful for computers that aren't part of our network
LogMeIn Rescue has a more feature-rich environment than TeamViewer and gives the user a better sense of security. It also gives us an easier ability to connect to a machine that is not set up with LogMeIn Pro to use with our LogMeIn Central network of computers. It's a nice in-between on-the-fly remote tool.

Do you think LogMeIn Rescue by GoTo delivers good value for the price?


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Did LogMeIn Rescue by GoTo live up to sales and marketing promises?


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While LogMeIn Rescue is costlier than some other options, it does benefit from more features than the free support options that are available. Users can feel secure when connected to LogMeIn Rescue, and there are options for different types of end supports. There is even the option to find machines on your network, which has been useful at times.

LogMeIn Rescue by GoTo Feature Ratings

Screen sharing
File transfer
Over-the-Internet remote session
Session record
Monitoring and Alerts
Multi-platform remote control