LogMeIn Rescue review
Overall Satisfaction with LogMeIn Rescue
We used LogMeIn Rescue to help our customers via a remote session. We used it throughout our whole company to remote into customer sites to help troubleshoot their issues. We also used it for non-customers who just needed help from time to time. By using this, it saved us time in driving to the customer site.
- Easy to use
- Good support
- Well known product
- More expensive than others
- Upward learning curve
- Missing functionality that ScreenConnect has
- Easy to use
- Easy to get techs to work with it
- Good user support
- ConnectWise Control (formerly ScreenConnect)
We would still be using all of the LogMeIn products, but when the prices jumped up so high, we had to look at something else so we could remain competitive. We don't charge extra for remote services, so when the software prices went out of this world, we had to look at something else, that is when we decided to go to ScreenConnect, which was less expensive plus it had more features.
Do you think LogMeIn Rescue by GoTo delivers good value for the price?
Yes
Are you happy with LogMeIn Rescue by GoTo's feature set?
Yes
Did LogMeIn Rescue by GoTo live up to sales and marketing promises?
Yes
Did implementation of LogMeIn Rescue by GoTo go as expected?
Yes
Would you buy LogMeIn Rescue by GoTo again?
Yes