Absolute worth for the money
Overall Satisfaction with Lusha
We use Lusha everyday to find new leads and it has been our only and reliable tool for lead generation. We use the basic plan on the yearly subscription and it has never failed to find out the right numbers and emails of people we want to reach out to. The filters are also perfect. We decided to purchase Lusha after evaluating multiple other providers and decided that this is the most effective and cost efficient tool.
Pros
- Lead generation
- Technology based filters
- Phone numbers
Cons
- Intent filters in smaller plans
- Demos for small customers
- Dedicated support chatbot or account executive
- More leads
- Reliable tool and only source of leads
- Highly crucial to our business
- Cost effective
Cost is one of the major factors along with similar functions is why we chose Lusha over the other. Despite being a similar tool, the price factor is what made us choose Lusha over all the other tools that we evaluated. Despite not having sales reps contact us, we were able to decide on Lusha based on the price factor and functionality alone as they gave us a demo version.
Do you think Lusha delivers good value for the price?
Yes
Are you happy with Lusha's feature set?
Yes
Did Lusha live up to sales and marketing promises?
Yes
Did implementation of Lusha go as expected?
Yes
Would you buy Lusha again?
Yes
Lusha Feature Ratings
Using Lusha
1 - Sales and Business Development
1 - Sales and Business development. I am the only person responsible for the full functionality of Lusha and all sales associated tools in our organization.
- Sales
- Lead Generation
- Prospecting
- Outreach
- Finding linkedin profile link was unexpected
- enabling contact with customers through multiple channels is a very great advantage
- Intent based searches
- Technology based searches of leads to sell our services to
Evaluating Lusha and Competitors
Yes - ZoomInfo. Because for the same functionality and better results at almost 100 times cheaper price we found Lusha and we switched immediately. Zoominfo was quite a bad experience for us from their support and sales teams and on those grounds Lusha was a lifesaver for a great price.
- Ease of Use
The single most important factor was ease of use. Lusha’s simple interface and Chrome extension made it quick for our team to find and export contacts without any training or delays. This helped us scale our outreach immediately and saving time and boosting productivity from day one itself. Had we known if earlier we would have purchased it earlier.
I would not change anything that I did earlier. The process for selecting a tool would almost always be the same from selecting multiple tools and evaluating them, signing up for a trial version and see how well the support and onboarding of the tools are and we would select the one that fits well with our needs and budget.
Lusha Implementation
- Implemented in-house
Lusha Support
| Pros | Cons |
|---|---|
Quick Resolution Knowledgeable team Kept well informed Immediate help available Support cares about my success | Poor followup Problems left unsolved Escalation required Need to explain problems multiple times Slow Initial Response |
No. the premium support was available for only plans higher than what we purchased and the plan we purchased was sufficient enough for our usage and the basic support was enough for us.
We were struggling a bit in the initial stages to set up Lusha itself and we contacted support for the same. They provided clear guidance and also sent us videos on how to set things up ourselves and it was pretty useful for us. That was the time it was fruitful for us.
Using Lusha
| Pros | Cons |
|---|---|
Like to use Easy to use Well integrated Quick to learn Feel confident using | Unnecessarily complex Requires technical support Inconsistent Cumbersome Lots to learn |
- Login
- user interface
- Speed of operability
- linking with other tools


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