Magento: Your best option for an e-commerce platform
July 19, 2017

Magento: Your best option for an e-commerce platform

Chris Metropulos | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Magento Enterprise

Overall Satisfaction with Magento

Magento was selected as the new ecommerce platform for a series of interrelated web storefronts with unique domains. It is being used across the entire organization and holds responsive history, resources, and order capabilities of a variety of brands. As a web facing company, 91% of the business is done digitally. Thus, it was important to have a platform that managed large amounts of content and products with security required for any business.
  • Great adaptability with a variety of POS/CRM systems.
  • Great open source community that supported questions, themes, and more.
  • Able to support and organize a large amount of content.
  • Easy to find and design modern content.
  • More information regarding platform updates. Recently moved to a 2.0 and there is much that needs to be transitioned.
  • Easier integration of customer order notification feature.
  • Simpler, reliable security integrations with CloudFlare.
  • Simpler importing for new products. A lot of back-end cleanup is required.
  • Inventory Management is OK but not great. Each Magento upgrade tinkers with the settings.
  • Having unreliable product information due to complicated uploading systems.
  • In regards to brand perception, resources, and sampling, we saw major success.
Magento is not technically a master of any portion of building an ecommerce webpage but it certainly is very good at a lot of things which ultimately was the deciding factor. Primarily its versatility was above that of the other choices. Wordpress created beautiful content efficiently but it wasn't so strong on the ecommerce side. Square Space was great but had its capacity limitations and is more equipped to aid smaller businesses. Magento was also the best priced for how effective it was against the group.
If you are supporting an e-commerce webpage, this is a great solution. For large amounts of content however, it is superfluous to use such a system. If you are using platforms that are trending, Magento does a great job of creating links to those if it isn't already possible. Great for retail businesses.

Adobe Commerce (Magento Commerce) Feature Ratings

Product catalog & listings
9
Product management
9
Bulk product upload
6
Branding
7
Mobile storefront
7
Product variations
8
Website integration
9
Visual customization
8
CMS
9
Abandoned cart recovery
7
Checkout user experience
7
eCommerce security
8
Promotions & discounts
8
Personalized recommendations
8
SEO
9
Multi-site management
10
Order processing
10
Inventory management
9
Shipping
9
Custom functionality
10