Fast, easy, and professional
March 18, 2016

Fast, easy, and professional

Meredith Hutcheson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with MailChimp

We use MailChimp to send a monthly newsletter to our mailing list, as well as several annual fundraising campaigns. We're a very small organization (two employees and two consultants) and MailChimp is an excellent out-of-the-box tool that looks professional and provides great analytics. It integrates well with social and allows us to create a visually strong product without coding.
  • Free for small lists (up to 1000 addresses)
  • Highly customizable templates that are easy to use
  • Great analytics presented in easy-to-understand formats
  • Strong list management abilities
  • Pre-designed templates are on the cheesy side
  • List importing and segmentation is not very intuitive
  • Drag and drop templates are generally great, but it could be more fluid to change the structure once you've begun editing
  • We've seen a jump in click through rates since switching from a more basic HTML-based system
  • Time investment is much lower than on platforms that require more coding
  • Compliments have been coming in from our readers about the improved visual quality of our newsletter
Hands down MailChimp over Vertical Response. The end result is more responsive, more modern-looking, and easier to read. The creation process is faster and involves less coding. The templates are more up-to-date. The analytics are much easier to interact with. The list management is far more intuitive and does a much better job of automatically removing bounces and unsubscribes.
MailChimp is particularly great if the person sending the newsletter is somewhat familiar with CSS and HTML but not a professional designer. It provides the basic structure for a nice looking, responsive email that can be either used as is or tweaked a bit with code. It does also have a mode for designers to create entirely customized templates for use by the whole team.

Mailchimp Feature Ratings

WYSIWYG email editor
10
Dynamic content
8
Ability to test dynamic content
8
Landing pages
Not Rated
A/B testing
6
Mobile optimization
7
Email deliverability reporting
10
List management
8
Triggered drip sequences
Not Rated
Dashboards
8
Standard reports
8
Custom reports
Not Rated