Mailchimp is Simple, Easy, Useful
Updated January 07, 2020

Mailchimp is Simple, Easy, Useful

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Mailchimp

Mailchimp is being used by the Marketing department at my company, not across the entire organization. However, it could very well be used across the entire organization as it's user-friendly and something everyone can figure out how to use. With the easy interface, this program can be adopted by departments across your organization.
  • Easy templates.
  • Drag and drop features.
  • Importing your own photos is a breeze.
  • I feel that they could work on their templates to make them even more user-friendly. Sometimes I have to go into the back end and work on the coding for font type, font size, spacing or colors to come through properly.
  • I wish there was a way to not only see who opens my emails but give me more detailed reports on the behavior of each lead.
  • I would love it if there was a Color Picker option in MailChimp built into the system.
  • We've definitely gotten sales from using Mailchimp.
  • We've seen an increase in web visits!
  • The cost for MailChimp vs our return is far exceeding the cost. With each touch of an email, you have the customer want to come back to you. Specials/announcements/invitations... you name it you can send it.
Mailchimp doesn't limit who you can send emails to. Other programs limit you if, after 3 attempts of emailing, the contact is put into the unsubscribe list. In order to get them back, you must have them resubscribe. This is great if you work for a large company, but what if that contact will open it the 4th time because they are just so busy?
Although it can use some improvements, it's interface is reasonably easy to use. With a few drags and clicks, you can create a successful email, newsletter, etc. It's also easy to upload your contacts / manage contacts, etc. This tool makes my life easier giving me the tools I need while saving me time.
MailChimp is great for communicating to anyone... customers/prospects/leads... small or large businesses alike. It's extremely easy to use, which makes it a great tool for anyone to just sit down, and start using with very little training. I recommend Mailchimp to anyone who wants to communicate in a professional manner with emails that look great!

Mailchimp Feature Ratings

WYSIWYG email editor
8
Dynamic content
8
Ability to test dynamic content
8
Landing pages
7
A/B testing
8
Mobile optimization
8
Email deliverability reporting
8
List management
8
Triggered drip sequences
8
Standard reports
8