Love Mailchimp!
March 09, 2024

Love Mailchimp!

Ally Lyon | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Essentials

Overall Satisfaction with Mailchimp

We use it for email blasts. We are an auction house that sells online primarily. We like to email our clients before an auction to let them know what kind of items will be featured at auction. We also use it to let our customers know that we are accepting consignments.

Pros

  • email blasts
  • contact record keeping
  • dashboard interface is easy to use

Cons

  • I wish that if we want to tag a group of people, it won't exclude them if they were already contacts. We have the same customers purchase in multiple auctions
  • more templates that are widely applicable for various types of businesses (for instance, there have been templates I'd like to use, but they were SPECIFICALLY geared towards men's clothing or something like that)
  • easier IT troubleshooting navigation, such as, certain clients not receiving our emails blasts from Mailchimp because of their, what I call, "old-people email spam blocks." They don't even know their email blocks incoming emails from us much less how to fix it.
  • marketing list growth
  • time savings
  • more effective automated email campaigns
We just simply use it to get out mass-marketing email campaigns.
GetResponse's IT needed improving. It often would not send our emails due to technical difficulties on their part. For that reason, we left and subscribed to Mailchimp.

Do you think Intuit Mailchimp delivers good value for the price?

Yes

Are you happy with Intuit Mailchimp's feature set?

Yes

Did Intuit Mailchimp live up to sales and marketing promises?

Yes

Did implementation of Intuit Mailchimp go as expected?

Yes

Would you buy Intuit Mailchimp again?

Yes

It's pricing is comparable to other companies we have either used or researched using. I love how easy it is to put together an email blast and to be able to come back to that template and edit it for future use. It is a great way to invest in marketing for your small business.

Intuit Mailchimp Feature Ratings

8.5
Mobile optimization
8
Email deliverability reporting
9
Lead Management ()
Not Rated
Campaign Management ()
Not Rated
10.0
Social sharing and campaigns
10
Social profile integration
10
10.0
Dashboards
10
Standard reports
10
Platform & Infrastructure ()
Not Rated

Comments

  • Rachel Robocker | TrustRadius Reviewer
    Rachel Robocker
    (Vendor Representative) commented 2 years ago
    Hi there. Thanks for sharing your review and feedback with us.

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