Item: ManageEngine Endpoint Central
Rating: 9
Author: Connor Hall

Overall Satisfaction with ManageEngine Endpoint Central

Use Cases and Deployment Scope

We use ManageEngine to manage our assets, our patches and for remotely supporting our colleagues It helps us to keep a holistic view over all of our laptops and servers internally, and allows us to produce a better lifecycle process for all of our devices - overall, a tool which is massively beneficial for managing our devices

Pros and Cons

Pros

Device Management
Remote Supporting Users
Patch Management
Software Deployment

Cons

UI - a lot going on

Return on Investment

Allowed for a better managing of our devices - completing a life cycle is much easier now
No stats, but the IT Team is much more efficient using the tool

Usability

Once you know where you are going, it's very easy to use and incredibly handy - I would say there only downside is there's A LOT of settings (not a bad thing) but they seem to be a bit scattered. This doesn't affect the product, it's just as part of the initial learning curve

Alternatives Considered

Windows Server

We have only ever used ManageEngine Endpoint Central - previously we have used WSUS - ManageEngine Endpoint Central is a far better experience overall, and allows us to utilise other features within the tool other than Patch Management - way more cost effective for what you get (and what you pay for )

Key Insights

Do you think ManageEngine Endpoint Central delivers good value for the price?

Yes

Are you happy with ManageEngine Endpoint Central's feature set?

Yes

Did ManageEngine Endpoint Central live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ManageEngine Endpoint Central go as expected?

I wasn't involved with the implementation phase

Would you buy ManageEngine Endpoint Central again?

Yes

Other Software Used

TeamViewer, Azure SQL Managed Instance, Sublime Text

Likelihood to Recommend

Recently we deployed Windows 11 and ManageEngine was a massive help in monitoring/analysing and developing the project - thankfully we are now in a better position as a company and ManageEngine is an integral part of this process Deploying applications to colleagues not in the local area - very helpful!

Comments

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ManageEngine Endpoint Central - Community Gateway Use Case