Item: Mattermost
Rating: 7
Author: Verified User

Overall Satisfaction with Mattermost

Use Cases and Deployment Scope

We use it to communicate in the organisation and create channel channels

Pros and Cons

Pros

Secure communication
Efficient work
Streamline projects
Reduces wasted time

Cons

Ease of channel creation
Notifications
Teamwork

Return on Investment

Improved collaboration
Efficient communication
Task setting and delivery

Open Source Platform

This has helped our business so that we can manage the platform setup and use it efficiently for the tasks and projects needed

Ease of Integration

The platform is easy to integrate with other tools or move from other tools as set up is streamlined and Mattermost does what’s needed efficiently

Alternatives Considered

Microsoft Teams

Mattermost works better in that there aren’t constant updates and changes which can make finding past messages difficult. Mattermost also works better for channel creation and communication

Key Insights

Do you think Mattermost delivers good value for the price?

Yes

Are you happy with Mattermost's feature set?

Yes

Did Mattermost live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Mattermost go as expected?

Yes

Would you buy Mattermost again?

Yes

Other Software Used

Wrike, Microsoft Teams, Slack

Likelihood to Recommend

Mattermost is great to create channels for specific teams and projects rather than having long email threads or single chats in teams. It helps with collaboration on projects.

Mattermost Feature Ratings

Comments

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Mattermost Daily User