Incident management with Mattermost
August 07, 2024
Incident management with Mattermost
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Mattermost
Mattermost is the messaging platform we utilise to for centralized communication channels in our company. It helps us whenever we have to share information throughout the organization or department.
Pros
- share common guidelines
- collaborate within organization
- open discussion within the organization or department
Cons
- search mechanism should be included
- open source so no cost
- durable and secure as available on the intranet
- improved collaboration
- faster resolution and awareness of incidents with quick notifications
We have deployed this tool within our intranet. Therefore, I would say that it has reduced security or data loss risk. Also, we have customized UI components at our convenience with minimal effort.
Do you think Mattermost delivers good value for the price?
Yes
Are you happy with Mattermost's feature set?
Yes
Did Mattermost live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Mattermost go as expected?
I wasn't involved with the implementation phase
Would you buy Mattermost again?
Yes
Comments
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