Item: Mattermost
Rating: 8
Author: Muhammad Rohan

Overall Satisfaction with Mattermost

Use Cases and Deployment Scope

It supports the communication aspect of project management. The collaboration of the teams and management is the most important in an organization and it's best in cases of multiple teams and bigger projects because it helps in WBS.

Pros and Cons

Pros

Team Collaboration
Communication
Multi Platform Support
Security
Screen Sharing
Self Hosted
Desktop and Mobile App

Cons

Call glitches sometimes
Limitations on File Sharing
UI can be improved although it's simple for new users
Its own video conferencing has limitations of users
Search feature can be made better

Return on Investment

It's cheaper than it's compatitor
It has self hosting feature
It secure with end to end encryption
Division of chats and threads

Open Source Platform

Because of its self-hosted feature, I was able to change some styling to fit my needs, it's secure with this on my server on my domain. It lets me white-label it for my company so I can have a bit more trust from my clients and communication is made easier I didn't touch its functionality though as it is a golden rule of programming, if something works, don't touch it LOL...

Ease of Integration

It can be connected with GitHub, Jira, and many more like Zoon and Skype so my issue with the call is resolved by using these plugins but the software should do these things in itself as well like Slack is handling these things. It's cheaper and has a bit more functionality. It's simple looking like Notion and is for collaboration and communication can be a great fit for novice users.

Alternatives Considered

Slack, Skype for Business and now part of Microsoft Teams

It's cheaper and similar to Slack.
You can break down your project modules better here.
It's secure and self-hosted.
It has multi-platform support and can be used in desktop and phone.
It can have multiple plugins like zoom, GitHub and jira so it is a problem solver in many other areas too.

Key Insights

Do you think Mattermost delivers good value for the price?

Yes

Are you happy with Mattermost's feature set?

Yes

Did Mattermost live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Mattermost go as expected?

Yes

Would you buy Mattermost again?

Yes

Other Software Used

Slack, Trello, Skype, ClickUp

Likelihood to Recommend

We use Mattermost for team communication. When it comes to the call where you require you cannot have everyone on the call, because it has limitations and it requires some work and glitches with the conversation. But overall it can do well when it comes to aligning your projects and updates.

Mattermost Feature Ratings

Comments

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Mattermost is great for collaboration and communication