Microsoft 365: a necessary and inevitable path
April 14, 2021

Microsoft 365: a necessary and inevitable path

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Microsoft Office (Installed)

Overall Satisfaction with Microsoft 365 (formerly Office 365)

We are currently using Microsoft 365 across our enterprise. It addresses the issue of having OEM/Retail/Volume versions across the organization. Additionally, it allows us to better manage licensing, deployments and access to products that were previously more difficult for us to deploy and manage.
  • Portal management of products and licensing.
  • Uniform platform to deploy products.
  • Easy to use and intuitive portal.
  • Access to support is clumsy and tedius.
  • When assigning access to products, you need to be aware of what is checked. Assumptions are made for you and they aren't always right.
  • Data privacy & security threat concerns, especially if you do business with the government. you'll have to consider being in the FedRamp space.
  • Central management of resources
  • Ease of deployments and updates
  • Cost effectiveness
  • Scalability (able to add a product easily)
  • Positive impact is ease of access and deployment.
  • Positive impact is cost per seat.
  • Negative impact was we had to migrate to a separate platform due to doing business with government.
We didn't consider any other products as we were already using MS Office 2013, 2016, etc. across our organization.

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Well suited for companies that wish to manage their Office products from a single pane of glass. When you take advantage of the full product to include hosted exchange, you also get some additional security tools to help manage your risks. It's nice to have the same version to deploy vs having to keep up with volume licensing and that horrible portal.