Microsoft 365 is the only Office program I'll use
June 29, 2021

Microsoft 365 is the only Office program I'll use

Erin Harris | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Microsoft Office (Installed)

Overall Satisfaction with Microsoft 365 (formerly Office 365)

Microsoft 365 is used by each person of the organization as a local Word Processing and Spreadsheet Management. While we use Google Docs to actually share internal content amongst ourselves, external documents are created in Word.

  • Formatting Options
  • Data Merge Capabilities
  • Ease of Use
  • Backwards Compatibility
  • I don't like the new Save feature. I feel like it takes extra clicks to get into the directory/folder that I want to save something into
  • I use Word a lot for Data Merges. While it's improved over the various versions of Word, when a change is made to a data source, it's weird how it updates in a document. It doesn't always work.
  • I have a problem with areas of text being "connected" to other areas of text and if I make a format change, I notice this change is made in an unrelated area.
  • Spreadsheets - Vlookups.
  • Word - Data Merges
  • It's an expense that is well-justified in our document management needs
  • We don't have to pause activities for someone to pick up on how to use the software.
I only used WordPerfect when I was in high school and it wasn't overall intuitive. We use Google Drive (Docs, Sheets, Forms) quite often but we know that it's not as full of features as Microsoft 365 but it's still good for quick internal documentation and collaboration.

Do you think Microsoft 365 delivers good value for the price?


Are you happy with Microsoft 365's feature set?


Did Microsoft 365 live up to sales and marketing promises?


Did implementation of Microsoft 365 go as expected?


Would you buy Microsoft 365 again?


I've used Microsoft 365 since high school and at one point, I was also using WordPerfect. Microsoft 365 is more widely used and accepted and anyone can open up the program and just start using it, play with features to pick up more uses and beneifits. Google Docs is also popular but doesn't have the full functionality of Microsoft 365 but it's amazingly easy to share and collaborate with other users.