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The Workhorse of Office Software Continues to Deliver, Even If It's Not that Exciting
November 04, 2021

The Workhorse of Office Software Continues to Deliver, Even If It's Not that Exciting

Sarah Martin | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

Microsoft Office (Installed)

Overall Satisfaction with Microsoft 365 (formerly Office 365)

I used Microsoft 365 in the day to day operations of my business. Creating documents, spreadsheets, and slide decks. The problem it addresses is the need to create documents that are easy to share with a wide number of people and, in my experience, more people have programs installed that can open Office documents than any other similar software. I choose Microsoft 365 specifically for this reason.
  • Word processing
  • Slide deck presentations
  • Spreadsheets
  • A one time license fee that includes ongoing support for the product
  • An easier way to opt out of the pop up that asks if you want to save a document to the cloud
  • A wider variety of available fonts would be fantastic
  • Compatibility across platforms
  • PowerPoint
  • Word
  • Excel
  • I'm resentful that you're now required to go with a subscription option rather than a single license purchase for anything other than enterprise level accounts now. This has made Office, over the long term, more expensive.
  • Microsoft 365 has allowed me to work seamlessly with clients and contractors from all over the world and at a wide variety of levels of tech savviness. They feel comfortable with these products. It's a real relationship enhancer.
  • By sticking with Microsoft 365, I have avoided needing to learn a different suite of Office tools. It is the path of least resistance, freeing me up to focus on revenue generating activity.
I use Microsoft 365 alongside Google Workspace. Microsoft 365, specifically Excel, is far superior to Google Sheets apart from the ease of sharing documents Google Workspace programs allow. For some clients who are less comfortable with Google Workspace, Microsoft 365 is the clear and easy winner.

Open Office, on the other hand, wasn't up to the standard I need in my software products. I support open source projects and in that respect I love it, but in terms of usability and especially client side experience, it was just different enough that everyone was confused. I don't want to spend time providing tech support to my clients, in essence.

Do you think Microsoft 365 delivers good value for the price?

Yes

Are you happy with Microsoft 365's feature set?

Yes

Did Microsoft 365 live up to sales and marketing promises?

Yes

Did implementation of Microsoft 365 go as expected?

Yes

Would you buy Microsoft 365 again?

Yes

If you are going to be sending a lot of documents to clients, or presenting at conferences that use a projection set up developed in the stone age, Microsoft 365 will make life a lot easier. It's also a great choice for many B2B scenarios, as very many larger corporate entities use Office almost by default. If you're running a larger team, Office is a good choice, too, as most people have experience using this software, so onboarding takes less time.