Microsoft 365 - Yes Please!
November 08, 2021

Microsoft 365 - Yes Please!

Rachel Davison Ballow, aPHR | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Microsoft Office 365 (Cloud)

Overall Satisfaction with Microsoft 365 (formerly Office 365)

Our whole organization (less [than] one department with field employees) currently uses Microsoft 365 as our main way of communication through Outlook and Teams. We also utilize Calendar, Tasks, OneDrive, SharePoint, Yammer, and of course Word, Excel, and PowerPoint. We especially love Teams because of the ease of use and the screen-sharing feature. We also love the OneDrive because it makes it easy to work from home or the office, and we can share folders/files and it allows real-time updates.
  • Teams is so handy. We love the screen-share feature!
  • I love the fact that we can use apps or the online version - it's so versatile.
  • Being able to access all our files/folders remotely through OneDrive has been a life-saver.
  • Using the online version of Calendar, I'm not able to update only certain individuals on an event. It would be nice to remove someone and only notify them, versus everyone getting a notification [as] the whole event changed.
  • I don't love how the online version is slightly different in functionality than the app versions. It makes it a little more difficult to seamlessly move between both.
  • Using the online version of Mail, some of the "Favorites" don't stay favorited. Also, I don't love that if you forward an email, it doesn't show up in your sent folder.
  • Mail
  • Calendar
  • OneDrive
  • Teams
  • Microsoft 365 has really helped our organization collaborate easily and efficiently.
  • It's nice to have everything all built-in together. For instance, we can share files easily between Mail, Teams, and OneDrive.
  • I cannot think of any negative impacts.

Do you think Microsoft 365 delivers good value for the price?

Not sure

Are you happy with Microsoft 365's feature set?


Did Microsoft 365 live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Microsoft 365 go as expected?

I wasn't involved with the implementation phase

Would you buy Microsoft 365 again?


I think Microsoft 365 works really well for our company (roughly 175 employees, and all sorts of different departments/positions). We probably need to train some employees on all the features it offers, but those of us who work desk jobs tend to find and utilize the features well. It may not be well suited for really small companies, but then again, it might. It really depends on who is utilizing it - and it seems like there are many features that could be used for all sorts of companies.