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Microsoft 365 Collaboration you need
November 17, 2021

Microsoft 365 Collaboration you need

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Microsoft Office 365 (Cloud)

Overall Satisfaction with Microsoft 365 (formerly Office 365)

The City takes advantage of several Microsoft 365 offerings. The entire city uses Microsoft 365 email and Teams. Several departments use Sharepoint and one drive. I like the features and searchability of Onenote. We are also beginning to use Wikis, however, that is only for the IT department so far. There are many more features we have not even touched but we are slowly working towards better use of all Microsoft 365 products.
  • The email solution is easy to manage for both onboarding and off boarding
  • Teams are amazing for messaging, video calling, screen sharing, and overall City collaboration.
  • Sharepoint takes a little bit to learn but is a well constructed product
  • Most issues I have found steam from security management and the multitude of selections
  • When you make a change to the user rights to SharePoint it sends them an email which makes testing difficult.
  • There are not enough how to documents or videos.
  • The most positive effect we have seen is usability and collaboration
  • I have not seen a negative impact to our business yet
From a management standpoint, Microsoft 365 is far easier to use than Exchange. No, it is not as robust but for day-to-day use, I would choose Microsoft 365 every time.

Do you think Microsoft 365 delivers good value for the price?

Yes

Are you happy with Microsoft 365's feature set?

Yes

Did Microsoft 365 live up to sales and marketing promises?

Yes

Did implementation of Microsoft 365 go as expected?

Yes

Would you buy Microsoft 365 again?

Yes

I will always recommend it for email especially for smaller businesses that are still stuck using Gmail. I like Premise SharePoint over the Microsoft 365 offering but the management trade-off is worth it. I would also recommend Teams for everyone.

Using Microsoft 365 (formerly Office 365)

700 - All City departments. City manager, Police, Fire, HR, Legal, IT etc.
3 - 3 Systems Administrators with varying experience.
  • Email
  • Teams
  • Sharepoint
  • Sharepoint collaboration with one drive
  • Teams video call and screen sharing
  • Employee management
  • More extensive use of Sharepoint and one drive
  • Utilizing more of the available applications.
We so widely use Microsoft 365 I could not see going to another product.