Looking for average or just ok? Go with an Exchange.
June 26, 2019
Looking for average or just ok? Go with an Exchange.
Score 2 out of 10
Vetted Review
Verified User
Overall Satisfaction with Microsoft Exchange
It's email. It doesn't get much easier to explain than that. The entire company has used it, but made a switch. Clients do use it and we have to support them when there are issues.
- easy setup with Microsoft Outlook
- easy setup on mobile devices
- secure email solution
- constant server timeouts
- lack of true support - all support seems to be offshore
- emails randomly go missing at times
- negative - emails randomly go missing
- negative - constant disconnects from server (reliability)
- negative - cost not worth the service due to lack of reliability
- positive - great user management features
G Suite is a far more superior solution than Microsoft Exchange. The cost is less, the reliability is better, it's easier to use, and we haven't had an issue with it thus far. We initially selected Microsoft Exchange because Microsoft is supposed to be the leader when it comes to tech needs. After years of terrible support, over charging, and service issues we made the switch to G Suite. Best decision we've made.