Great to use, familiar look and functions
May 11, 2021

Great to use, familiar look and functions

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Microsoft Exchange

The IT team uses it the most but almost everyone in the organization uses the platform for Outlook and other Microsoft functions. We don’t have many noticeable issues. The user side is fine, we have regularly scheduled updates and fixes during non business hours.
  • Easy to use.
  • Format is up to date.
  • Updates have been often but helpful.
  • Speed, there is lag from time to time.
  • Updates impact other programs which is a common issue.
  • IT help desk support.
  • Updates as needs change, big ones but necessary for the amount of use.
  • Training for updates and new features.
  • Customer familiarity leading to longevity of continuous usage.
  • Flat pricing helps budget for users.
A lot are similar, but I’ve used Gmail in the past. I don’t know why exchange seemed to be easier to use. It’s been around so long and kept it’s main user view, I think that is appealing. I’ve used Gmail for personal use and the layout is much different. It’s ok, very google designed versus Microsoft.

Do you think Microsoft Exchange delivers good value for the price?

Yes

Are you happy with Microsoft Exchange's feature set?

Yes

Did Microsoft Exchange live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Microsoft Exchange go as expected?

I wasn't involved with the implementation phase

Would you buy Microsoft Exchange again?

Yes

Citrix Gateway (formerly NetScaler Unified Gateway), OneNote, OneDrive
Microsoft Exchange has been used for a long time with multiple companies. People are familiar with it and IT usually has an idea of a solution for problems. With a program so frequently used, people get better at self fixing common bugs. We like to use it because it’s affordable, reliable and well known.

Microsoft Exchange Feature Ratings

Anti-malware
10
Customizability
Not Rated
Data Loss Protection
10
Threat Detection
10
Sandboxing
Not Rated
End-to-End Encryption
Not Rated
Management Tools
9