The go-to email and backup solution.
June 07, 2022

The go-to email and backup solution.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Microsoft Exchange

Exchange is our email and calendar system in our company. It's an essential piece for our employees to communicate, and an extremely important piece for IT, security, and compliance to manage communication within our company. We utilize Microsoft Exchange to store email and events, all inside of the M365 cloud family.
  • Managing emails to our users
  • Managing invites to our users
  • Message tracing
  • Inbox management
  • Admin center needs work, in my opinion it lacks key functions such as advanced message tracing.
  • Admin center phishing mitigation, currently this is locked behind defender.
  • A better shared mailbox experience. Once more users have them, it breaks down.
  • Message tracing
  • Inbox management
  • Email
  • Allows us to send emails to key business partners.
  • Allows us to send and manage events between users.
  • Allows us to manage user email.
Microsoft Exchange is the go-to software if you are going with the Microsoft stack as your main infrastructure provider. It made the most sense going with Microsoft to use Outlook with Exchange, as it would provide the most seamless experience when paired with Defender or most leading SEGs. Due to exchange having a major footprint and being one of the major drivers in email, it makes the most sense to stick with Exchange as other security tools will pair seamlessly with an on-prem or cloud-based solution.

Do you think Microsoft Exchange delivers good value for the price?

Yes

Are you happy with Microsoft Exchange's feature set?

Yes

Did Microsoft Exchange live up to sales and marketing promises?

Yes

Did implementation of Microsoft Exchange go as expected?

Yes

Would you buy Microsoft Exchange again?

Yes

Microsoft Exchange is one of the most key functions a business could use if they choose to go with the Microsoft stack. Most organizations will naturally use this if they are in the M365 stack, and I recommend using the cloud version of Outlook as it has the exchange backend. Exchange is a great system due to its reliability and ease of use between platforms.

Microsoft Exchange Feature Ratings

Customizability
3
Data Loss Protection
5
End-to-End Encryption
6
Management Tools
5